Privacy Policy

Magnolia Suite Vienna
Website: magnoliasuitevienna.com
Effective Date: 01.01.2026

1. Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

2. Information We Collect

Direct information: full name, email address, phone number, billing details, reservation details (check-in/check-out dates, number of guests, special requests).

Automatic collection: IP address, browser type, device information, pages visited.

3. How We Use Your Information

To process reservations, enable communication, respond to inquiries, improve our services, ensure legal compliance, and prevent fraud. We do not sell your personal data.

4. Booking & Payment Information

Payment information is processed through secure third-party payment providers. We do not store full credit card details on our servers.

5. Cookies

We currently use only one cookie: an essential session cookie that lets the booking calendar and admin login work correctly. It is deleted automatically when your browser session ends, and the site does not use it to track you across visits. We do not currently use analytics or advertising cookies; if that ever changes, this page will be updated first and a consent banner will be added.

6. Third-Party Services

We work with a payment provider to process bookings securely, and with our email and hosting providers to run the website and answer enquiries. Fonts and other website assets are served directly from our own server rather than from a third party.

7. Data Retention

We retain data only as long as necessary to fulfil our obligations, comply with the law, and resolve disputes.

8. Your Rights (GDPR – EU Guests)

You can access your personal data, request corrections, request deletion, restrict processing, and request portability. Contact us at office@magnoliasuitevienna.com. You also have the right to lodge a complaint with a data protection supervisory authority — in Austria, the Datenschutzbehörde — if you believe your data has been processed unlawfully.

9. Data Security

We take appropriate measures to protect your data against unauthorized access, loss, misuse, or alteration.

10. Links to Other Websites

We are not responsible for the privacy practices of external websites linked from our site.

11. Changes to This Privacy Policy

Updates to this policy will appear on this page with a revised effective date.

12. Contact Information

Magnolia Suite Vienna
Email: office@magnoliasuitevienna.com
Address: Muhrengasse 7, 1100 Wien, Austria